January 2012

Tip  ... amazing how many ask whether they should left click or right click!

For PC users, Left-click results in 'I want to do this'. Right-click results in viewing a list of what you can do. Then left-click on what you want to do.

If you are using an Apple/Mac you need to know how that works. Click here for a reference page that may help.

 

 Content

• Latest Update on Fees
• Statutory Reporting for the Defence Health Fund
• 90 Day Pay Doctor Cheque Scheme
  
• What's New
  
• ESCROW
• Direct CONTROL User Group
• Getting the best from Direct CONTROL
  
• Taking CONTROL Workshops

 

The Team got together on 23 January for our Annual 'Planning' Day. David and Greg flew in from Melbourne and we welcomed on board Paul Rushton who has moved with his family from Melbourne to the Sunshine Coast. Phil called in from Latvia. A very productive day prioritising our development for 2012 with immediate focus on enhancing the Appointment Form to accommodate more detail for Theatre Bookings.

Enjoyed a great feast/celebration at www.spirithouse.com.au ... we ensured Phil knew how good it was!

We also welcome Paul Fitzgerald who is working with us in Sales and Marketing.

Robyn, Greg, David, Phil, Jessica, Leoni, PaulR and PaulF
The Team

Latest Update on Fees

Ensure you have the latest fees by going to Utilities - Update Fees. WorkCover NSW Fee Update became effective as of 1 January (no need to run the Update to get these). However, if billing for WorkCover Victoria ensure you do run the Update as those fees arrived in late.

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Statutory Reporting for the Defence Health Fund (DHF or AHB)

Defence Health’s Participant ID for Medical Billing is DHF (Defence Health Fund). However, for those of you doing In Hospital Claims and Statutory Reporting, you need to use the Participant ID AHB. Defence Health Fund was formally known as  Army Health Benefits Society (AHB).

The reason for this is that AHSA use DHF for The Doctors Health Fund for In Hospital Claims. No idea why they do not use AMA as does The Doctors Health Fund for Medical Billing.

So for those of you billing both Medical and Hospital Stays, you will need to add Defence Health twice in Contact Management - Insurers Companies and select the relevant one for billing. We have asked for Consistency of IDs to be tabled at the next Hospital Working Group Meeting.

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90 Day Pay Doctor Cheque Scheme

Please note that if you lodge Patient Claims from Direct CONTROL you are eligible and do not have to apply. However, if you post the account to the patient and they lodge the claim and receive the cheque from Medicare and do not forward it on to you, the cheque is not cancelled by Medicare and the monies are not deposited into your bank account. 

http://www.medicareaustralia.gov.au/provider/medicare/initiatives/cheque-scheme.jsp

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What's New

Keep an eye on Quick Links - What's New to keep up-to-date with Software enhancements and resolutions.

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ESCROW is now in place

ESCROW is a method of protecting against software vendor failure. We have no intention of failing . We have put this in place to ensure that Direct CONTROL has a future and you, the DC Clients, have ownership.

A copy of our source code is kept by a trusted third party to ensure that those of you who wish can have access in the event that we are unable to support the software.

If you wish to become a party to this agreement, there is an annual fee. Please email robyn.peters@directcontrol.com.au for more information.

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Direct CONTROL User Group

Watch this space. All DC Clients can access Online Support and Resources now. However, we are setting up a User Group for you to interact further with focus on your needs. There will be sub-groups with special interestes (medicare online, accounting, medical disciplines, input on DC Development and much more).

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Getting the best from Direct CONTROL

Are you aware of all DC functions and getting the best from this product? Please email support@directcontrol.com.au if you want to know any more about any of the following:

• Secure Messaging and Generating Referrals / Requests with Medical Objects
• Generate Prescriptions with Prescription Magic
• Send SMS with RedOxygen
• Setup BPay
• Integrate with your Clinical Programme
• Use Direct CONTROL Clinical
• Medicare Australia Online
• Transcription / Reporting Options
• Remote Access / Mobility
• Exporting to your Accounting Application
• Integrating with Outlook

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Taking CONTROL Workshops 2012

These are really taking off with great attendance at Melbourne, Adelaide and Brisbane. We are now offering them at the Gold Coast and Sydney. They provide you with the tools and resources to take CONTROL of the IT aspect of your Business based on your business needs as well as getting a complete overview or workflow.

Topics include:

• Be Informed and know your Options
  • Needs Analysis
  • Turn OFF the Computers
• IT Infrastructure Options and Cost
  • Networks In House or In The Cloud
  • Mobility with Remote Desktop Access
  • Mobility with iPADs and iPhones
  • Security
• Medicare Australia Online Direct Billing
  • Bulk Bill
  • DVA Streamlined Paperless
  • ECLISPE
  • Patient Claiming
  • Online Eligibility Checking
  • In Hospital Claiming
  • Provider Directory
  • HPOS
• Your Website
• Patient Portal and the Electronic Health Record
• Talk about ePaper
• Health Identifiers
• The Health Record

Cost is discounted per attendees from the same Practice/ABN. Cost is GST Inclusive

1st Attendee	2nd Attendee	3rd Attendee	4th Attendee	5th + each	Total Cost	Average it out
440	330	220	110	55

Cost includes:

• Refreshments on Arrival/Registration
• Lunch
• Refreshments at End of Session

Please email support@DirectCONTROL.com.au expressing your interest in attending, Preferred City and estimated attendees from your Practice.

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