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Direct Control Specifications EHR Software Medical Practice Management Solutions Australia

Specifications

Direct CONTROL Medical (DCM) is a Microsoft SQL.NET App for solo Providers through to Enterprises. It can be installed on premise or hosted (cloud). DCM supports SQL versions from  2016 to the latest

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PC Specifications:

  • Workstation:

    • 3.6GHz CPU or equivalent

    • 16GB RAM

    • Monitor Resolution: No less than 1920x1080 with 100% scaling

    • Larger practices may consider RAID configuration

    • Office 2010 or later to include Microsoft 365

    • MYOB (Preferred) for Windows, Xero (has limitations), Attache

    • Preferably 1Git network capability, 100Mb will suit smaller practices

    • Internet connectivity for workstations

    • Touch screens for onscreen completing of forms

    • DYMO Label Printer

  • Operating Systems:

    • Windows 10 with SQL Express or SQL Server Standard 2016 or later

  • Storage

    • Min 128GB (recommend a Terabyte) Hard Drive on two drives for backup purposes​

Windows Server Specifications:

  • RAM Requirements:

    • Allow 8 GB of RAM per user

    • Minimum of 16GB RAM if Server/Workstation with one user

    • If many workstations connecting to this Server/Workstation, allow 16GB RAM for the SQL Database PLUS 4GB RAM per user

    • Practices with more than 4 users should consider only using a dedicated server

    • Practices with more than 9 users should consider a business server vs a highly specified personal computer. These practices should use Microsoft Small Business Server as a minimum.

    • Windows Server with the SQL Database recommended to have 16GB dedicated RAM available

    • Terminal Server recommended to have a minimum of 4GB RAM per user

  • SQL Server:

    • All sites must use SQL 2016 or greater

    • All sites with 5+ simultaneous users to use SQL 2016 Standard Edition or later

    • WARNING: If using SQL Express, ensure your IT is aware of RAM and database size restrictions. 

  • Operating Systems:​

    • Larger practices (> 5 users) should consider a proper Windows Server Operating System as a minimum

    • Windows Server 2016 or later as host

    • Windows Server 2016 or later as domain controller

    • Windows Server 2016 or later as terminal server​

  • Storage

    • Min 500GB (recommend a Terabyte) Hard Drive on two drives for backup purposes

Other

  • Exchange and Outlook:

    • For sites wanting to share Outlook Calendars, Direct CONTROL requires Microsoft Exchange. Can use Microsoft 365

  • Files and Directories:

    • Server Files: Drive:\Data\DirectCONTROLServerFiles. Ensure this folder and subfolders are shared for everyone to access and backed up

    • Client Files: C:\program files\DirectCONTROL

  • Software and Packages:

    • Prerequisite Packages (Included in the DirectCONTROL installer):

      • .NET Framework 4.7.2

      • SQL CLR Types 2012 x86 and x64

      • SQL Server Management Objects 2012 x86 and x64

      • Microsoft Visual C++ 2015 Redistributable x64

    • DCM recommends Microsoft Defender antivirus software. If running another (Norton, McAfee, Trend), ensure that we are on the White List

  • Network and Remote Access:

    • Remote access into the network

    • Internet connectivity for server and workstations

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Call Direct Control EHR Software Medical Practice Management Solutions Australia

1300 557 550

Email Direct Control EHR Software Medical Practice Management Solutions Australia

Support Hours are 7am - 6pm EST

Monday to Friday

excluding Public Holidays

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