Payment Methods Available

Specifications
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All sites must use SQL 2016 or greater
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All sites with 5+ simultaneous users to use SQL 2016 standard edition or later
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Dedicated Server but ‘small business’ can use a Server/Workstation
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If a Server/Workstation with one user, then minimum of 16GB RAM is required. However, if many workstations connecting to this Server/Workstation, then allow 16GB RAM for the SQL Database PLUS 4GB RAM per user
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Note: Practices with more than 4 users should consider only using a dedicated server
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Note: Practices with more than 9 users should consider a business server vs a highly specified personal computer. These practices should use Microsoft Small Business Server as a minimum.
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Min 128GB (recommend a Terabyte) Hard Drive on two drives for backup purposes. Larger practices may consider RAID configuration
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Windows Server with the SQL Database recommended to have 16GB dedicated RAM available
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Terminal Server recommended to have minimum of 4GB RAM per user
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Workstation: 3.6GHz CPU or equivalent and 16GB RAM.
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Monitor Resolution should be no less than 1920x1080 with 100% scaling
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For sites wanting to Share Outlook Calendars, Direct CONTROL requires Microsoft Exchange. Can use Microsoft 365
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Windows 10 with SQL Express or SQL Server Standard (SBS) 2016 or later, larger practices (> 5 users) should consider a proper Microsoft Server Operating system as a minimum.
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WARNING ... if using SQL Express, ensure your IT is aware of RAM and database size restrictions Download Microsoft® SQL Server® 2019 Express from Official Microsoft Download Center
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Office 2010 or later to include Microsoft 365
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MYOB (Preferred) for Windows, Xero (has limitations), Attache
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Preferably 1Git network capability, 100Mb will suit smaller practices
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Remote access into network
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Internet connectivity for server and workstations
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Windows Server 2016 or later as host
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Windows server 2016 or later as domain controller and exchange 2010 server or later (Guest machine in Hyper V)
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Windows Server 2016 or later as terminal server (Guest machine in Hyper-V)
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Server Files Drive:\Data\DirectCONTROLServerFiles. Ensure that this folder and subfolders are Shared for Everyone to access and backed up
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Client Files C:\program files\DirectCONTROL
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Touch screens for onscreen completing of forms
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DYMO Label Printer
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Prerequisite Packages (Are included in the DirectCONTROL installer): .NET Framework 4.7.2, SQL CLR TYPES 2012 x86, SQL ServerManagementObjects 2012 x86, Microsoft Visual C++ 2015 Redistributable x64
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DCM recommend Microsoft Defender antivirus software, if running another (Norton, McAfee, Trend) ensure that we are on the White List

1300 557 550

Support Hours are 7am - 6pm EST
Monday to Friday
excluding Public Holidays
