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Direct Control Specifications EHR Software Medical Practice Management Solutions Australia

Specifications

Direct CONTROL Medical (DCM) is a Microsoft SQL.NET App for solo Providers through to Enterprises. It can be installed on premise or hosted (cloud). DCM supports SQL versions from  2016 to the latest

PC Specifications:

  • Workstation:

    • 3.6GHz CPU or equivalent

    • 16GB RAM

    • Monitor Resolution: No less than 1920x1080 with 100% scaling

    • Larger practices may consider RAID configuration

    • Office 2010 or later to include Microsoft 365

    • MYOB (Preferred) for Windows, Xero (has limitations), Attache

    • Preferably 1Git network capability, 100Mb will suit smaller practices

    • Internet connectivity for workstations

    • Touch screens for onscreen completing of forms

    • DYMO Label Printer

  • Operating Systems:

    • Windows 10 with SQL Express or SQL Server Standard 2016 or later

  • Storage

    • Min 128GB (recommend a Terabyte) Hard Drive on two drives for backup purposes​

Windows Server Specifications:

  • RAM Requirements:

    • Allow 8 GB of RAM per user

    • Minimum of 16GB RAM if Server/Workstation with one user

    • If many workstations connecting to this Server/Workstation, allow 16GB RAM for the SQL Database PLUS 4GB RAM per user

    • Practices with more than 4 users should consider only using a dedicated server

    • Practices with more than 9 users should consider a business server vs a highly specified personal computer. These practices should use Microsoft Small Business Server as a minimum.

    • Windows Server with the SQL Database recommended to have 16GB dedicated RAM available

    • Terminal Server recommended to have a minimum of 4GB RAM per user

  • SQL Server:

    • All sites must use SQL 2016 or greater

    • All sites with 5+ simultaneous users to use SQL 2016 Standard Edition or later

    • WARNING: If using SQL Express, ensure your IT is aware of RAM and database size restrictions. 

  • Operating Systems:​

    • Larger practices (> 5 users) should consider a proper Windows Server Operating System as a minimum

    • Windows Server 2016 or later as host

    • Windows Server 2016 or later as domain controller

    • Windows Server 2016 or later as terminal server​

  • Storage

    • Min 500GB (recommend a Terabyte) Hard Drive on two drives for backup purposes

Other

  • Exchange and Outlook:

    • For sites wanting to share Outlook Calendars, Direct CONTROL requires Microsoft Exchange. Can use Microsoft 365

  • Files and Directories:

    • Server Files: Drive:\Data\DirectCONTROLServerFiles. Ensure this folder and subfolders are shared for everyone to access and backed up

    • Client Files: C:\program files\DirectCONTROL

  • Software and Packages:

    • Prerequisite Packages (Included in the DirectCONTROL installer):

      • .NET Framework 4.7.2

      • SQL CLR Types 2012 x86 and x64

      • SQL Server Management Objects 2012 x86 and x64

      • Microsoft Visual C++ 2015 Redistributable x64

    • DCM recommends Microsoft Defender antivirus software. If running another (Norton, McAfee, Trend), ensure that we are on the White List

  • Network and Remote Access:

    • Remote access into the network

    • Internet connectivity for server and workstations

Call Direct Control EHR Software Medical Practice Management Solutions Australia

1300 557 550

Email Direct Control EHR Software Medical Practice Management Solutions Australia

Support Hours are 7am - 6pm EST

Monday to Friday

excluding Public Holidays

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