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Direct Control Specifications EHR Software Medical Practice Management Solutions Australia


  • All sites must use SQL 2016 or greater

  • All sites with 5+ simultaneous users to use SQL 2016 standard edition or later

  • Dedicated Server but ‘small business’ can use a Server/Workstation

  • If a Server/Workstation with one user, then minimum of 16GB RAM is required. However, if many workstations connecting to this Server/Workstation, then allow 16GB RAM for the SQL Database PLUS 4GB RAM per user

  • Note: Practices with more than 4 users should consider only using a dedicated server

  • Note: Practices with more than 9 users should consider a business server vs a highly specified personal computer.  These practices should use Microsoft Small Business Server as a minimum. 

  • Min 128GB (recommend a Terabyte) Hard Drive on two drives for backup purposes. Larger practices may consider RAID configuration

  • Windows Server with the SQL Database recommended to have 16GB dedicated RAM available

  • Terminal Server recommended to have minimum of 4GB RAM per user

  • Workstation: 3.6GHz CPU or equivalent and 16GB RAM.

  • Monitor Resolution should be no less than 1920x1080 with 100% scaling

  • For sites wanting to Share Outlook Calendars, Direct CONTROL requires Microsoft Exchange. Can use Microsoft 365

  • Windows 10 with SQL Express or SQL Server Standard (SBS) 2016 or later, larger practices (> 5 users) should consider a proper Microsoft Server Operating system as a minimum.

  • WARNING ... if using SQL Express, ensure your IT is aware of RAM and database size restrictions Download Microsoft® SQL Server® 2019 Express from Official Microsoft Download Center

  • Office 2010 or later to include Microsoft 365

  • MYOB (Preferred) for Windows, Xero (has limitations), Attache

  • Preferably 1Git network capability, 100Mb will suit smaller practices

  • Remote access into network

  • Internet connectivity for server and workstations

  • Windows Server 2016 or later as host

  • Windows server 2016 or later as domain controller and exchange 2010 server or later (Guest  machine in Hyper V)

  • Windows Server 2016 or later as terminal server (Guest machine in Hyper-V)

  • Server Files  Drive:\Data\DirectCONTROLServerFiles. Ensure that this folder and subfolders are Shared for Everyone to access and backed up

  • Client Files  C:\program files\DirectCONTROL

  • Touch screens for onscreen completing of forms

  • DYMO Label Printer

  • Prerequisite Packages (Are included in the DirectCONTROL installer): .NET Framework 4.7.2, SQL CLR TYPES 2012 x86, SQL ServerManagementObjects 2012 x86, Microsoft Visual C++ 2015 Redistributable x64 

  • DCM recommend Microsoft Defender antivirus software, if running another (Norton, McAfee, Trend) ensure that we are on the White List

Call Direct Control EHR Software Medical Practice Management Solutions Australia

1300 557 550

Email Direct Control EHR Software Medical Practice Management Solutions Australia

Support Hours are 7am - 6pm EST

Monday to Friday

excluding Public Holidays

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